Denhay values and respects your right to privacy. We understand that when you choose to provide us with data and information, you expect and trust us to be responsible with that data. Denhay will only ever use that data to fulfil a contract, provide information or improve the quality of service that we provide to you.
This Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. It sets out your rights to request that we delete, update, transfer or provide you with access to your personal information. Please also note that this Privacy Policy only applies to personal information obtained by us – not information collected from your interactions with third parties.
Who are we?
Denhay is a trading name of Denhay Farms Limited the “Data Controller”, a company registered in England & Wales No. 00504226, who’s Registered Office is at: 5th Floor, The Paragon, Counterslip, Bristol BS1 6BX.
What information do we collect?
When you visit our website your confidentiality and anonymity is assured. We use cookies to enhance site functionality but never to record information about your visit. What is a “cookie”?
If you opt in to receive communications you will be asked to provide an email address and postcode to enable us to provide information about products, promotions and competitions.
How do we use your information?
If you have opted in to receive communications we will use your email address to provide you with details of products, offers, competitions and promotions which may be of interest. Any such communication will carry a simple to use ‘unsubscribe’ device, allowing you to remove yourself from further correspondence. We will only use your personal information for the purpose for which it was collected.
Sharing your information
We do not sell, trade or rent your personal information to third parties.
We use third party platforms to manage and deliver customer relationship management (CRM); email marketing campaigns; online advertising, customer analytics, events, couriers etc. In providing the services your personal information will, where applicable, be made available to the service provider solely to the specified purpose and in accordance with our instructions and in accordance with the law.
We check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information and their compliance with our data security policy.
Transfer of Information Outside the EU
Personal data in the European Union is protected under GDPR. We confirm that we do not transfer or store your data outside of the EU.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in an unauthorised way. Access to your personal data is limited to those employees and third parties who have a business need to know and are subject to a duty of confidentiality and data protection laws.
How long will we hold your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purpose it was collected for. Where you have consented to us using your details for direct marketing we will keep such data until you notify us otherwise and/or withdraw your consent by unsubscribing.
How can I unsubscribe?
You can click onto the “unsubscribe” link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication. Please also note that you may continue to receive communications which are already on route to you for a short period of time while your relevant unsubscribe request is being processed.
Your rights
You have the right to access any personal information that Denhay Farms Limited holds and processes about you. You have the right to:
– Request details of the personal data that we may hold about you
– Request correction of the personal data we hold about you
– Request erasure or “right to be forgotten”
– Limit the use that is made of your personal information
– Object to processing or withdraw consent
If you wish to exercise any of the rights set out above please contact us at the address below.
Questions regarding this policy should be directed to the following address:
The Data Controller
Denhay Farms Ltd
Devonshire Road
Heathpark
Honiton
Devon
EX14 1SD
Or email [email protected]
Updates to our Data Protection and Privacy Policy
From time to time this policy may be updated and we will keep you updated if and when this policy changes.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you use these links to leave our website please note that we are not responsible for the content of other sites and they are not governed by our Data Protection and Privacy Policy. You must make your own judgment as to the suitable nature of other websites and their own Privacy Policies.
What is a cookie?
A cookie (HTTP cookie, web cookie or browser cookie) is a packet of data sent from a web server (website) and stored by your web browser on your computer. Each cookie is only accessible by the website that created it. Cookies allow websites to store useful information about how you use the website. A cookie cannot contain viruses or malware and cannot install anything on your computer. You can manage, view and delete the cookies on your computer by using your web browser, or one of the many clean-up utilities available.
Which cookies are used on this website?
We use Google Analytics and Facebook cookies on the Denhay website. They are anonymous cookies that help us keep track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred, and help us track our visitors’ journey to our site, e.g. where the visitor came from, the search engine used, the link clicked, the keyword used, and the geographical location from which the website was accessed.
All this information allows us to ensure visitors find the information they are looking for when they visit the site, and make it easy to navigate. The information may also be used to target users with relevant online advertising and communications, both through Facebook and Google.
How you can manage cookies stored on your computer?
Most web browsers give you control of the use of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, and how to manage and delete them, visit allaboutcookies.org.
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